This position plays a central role within the NFP, working closely with Communications and other departments to proactively promote the organizational goals and educate the general public, media, and other stakeholders as to the of this organization.

Core Responsibilities and Priorities:

• Manage all digital products across online, mobile and social.
• Lead development of a centralized content strategy across departments, with a focus on increasing video assets.
• Work creatively with other departments, programs and initiatives to create unique opportunities for interaction between digital and other communication vehicles and to ensure a consistent look and feel.
• Collaborate with the IT team to ensure platforms and systems are aligned while proactively planning for future initiatives within larger technology strategy.
• Work with Operations, Communications and other departments to identify, index, and make available knowledge resources on the SharePoint (intranet) site and websites.

Qualifications and Critical Skills:

• A passion for sport;
• 5-7 years’ experience in digital media with a content development background;
• A deep understanding of technology as well as digital production and programming;
• Extensive experience managing and coordinating projects with internal teams and external vendors to launch new digital initiatives within budget and time constraints;
• Brings relationships with digital agencies and potential partners;
• Ability to work in a fast-paced environment with ambitious deadlines;
• Excellent interpersonal, organizational, communication and time management skills;
• Community college or university degree in web design/communications/new media or a related field;
•  Bilingualism (English/French) an asset.

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You will have daily contact communicating with clients and various account service members, project managers; your tasks will include updating timelines, budgets, resources and changes to the project’s scope. You will be responsible for setting client expectations, receiving and evaluating revisions, ensuring that all deliverables are met on time, overall quality control and delivering projects for client presentations.

Primary responsibilities include:

• Taking client briefs and asking probing questions to acquire missing information; writing and presenting effective internal briefs
• Evaluate creative and provide feedback before presenting to the client
• Strategically guiding the client
• Problem Solving and Logical Analysis
• Introduce process and complete a wide array of deliverables
• Creating timelines and pro-actively managing all deliverables
• Maintain a task schedule for a team of developers
• Prioritize time based on required deadlines and provided work schedules and foreshadow possible conflicts of time or resources
• Strong command of web standards, CSS-based design, cross-browser compatibility, Social Media, Online Banner Ads, and Mobile
• Strong understanding in interactive design principles
• Contact reports
• Status reports
• Financials – monitoring hours, monthly reconciliation, yearly reconciliations, revenue projections, PO’s, billings and budgets
• Writing presentation to a high level of accuracy and completeness
• Presentation skills – being able to lead presentations
• Selling skills – Selling creative to client and being able to close a deal

Qualifications:

• Must have a minimum of 5 years of agency experience dedicated to digital work
• Proactive problem-solver, a self-starter, highly resourceful and tenacious, and demonstrates an entrepreneurial spirit (i.e. do what it takes to get things done)
• Excellent communications skills and comfortable in a room of senior stakeholders
• A passion for digital and social media excellence and design, immersed in the digital realm, balanced with proven experience in client relationship management and counsel.
• Will thrive on creative business challenges, be able to think outside-the-box and boundaries, and have the ability to switch quickly between several projects driving them from start to completion to help guide production processes and setting agency best practice standards
• Leadership quality communication (oral and written), administratively strong (time capture, understanding budgets, time management skills) and the ability to work under pressure are a must, as this is a deadline-driven business.

Apply for this job here.

You will have daily contact communicating with clients and various account service members, project managers; your tasks will include updating timelines, budgets, resources and changes to the project’s scope. You will be responsible for setting client expectations, receiving and evaluating revisions, ensuring that all deliverables are met on time, overall quality control and delivering projects for client presentations.

Primary responsibilities include:

• Taking client briefs and asking probing questions to acquire missing information; writing and presenting effective internal briefs
• Evaluate creative and provide feedback before presenting to the client
• Selling creative to client
• Strategically guiding the client for Print, Email campaigns, Broadcast (MASS)
• Contact reports
• Status reports
• Creating timelines and pro-actively managing all deliverables
• Financials – monitoring hours, monthly reconciliation, yearly reconciliations, revenue projections, PO’s, billings and budgets
• Writing presentation to a high level of accuracy and completeness
• Presentation skills – being able to lead presentations
• Selling skills – being able to close a deal

Requirements:

• Problem Solving and Logical Analysis
• Introduce process and complete a wide array of deliverables
• Prioritize time based on required deadlines and provided work schedules and foreshadow possible conflicts of time or resources
• Follow-up and Communication at all levels – multitask and be very detail-oriented in covering off all steps to delivering a program (all checks and balances); highly organized
• Effective communication skills and follow-up on assigned tasks

• Resource Management; understand the levels of each department’s capacity in an on-going basis; be able to assign and reassign resources to accommodate frequent changes to both the project scope and timeline
• Demonstrate confidence, initiative, responsiveness and competence with both email and phone communication to both management and client contacts

Qualifications:

• Must have a minimum of 5 years of agency experience dedicated to integrated (Print, Mass and Digital) communications
• Proactive problem-solver, a self-starter, highly resourceful and tenacious, and demonstrates an entrepreneurial spirit (i.e. do what it takes to get things done)
• Excellent communications skills and comfortable in a room of senior stakeholders
• Creative thinking, effective problem-solving, attention to detail and an understanding of communications strategy and good design are critical
• A passion for integrated communications balanced with proven experience in client relationship management and counsel.
• Will thrive on creative business challenges, be able to think outside-the-box and boundaries, and have the ability to switch quickly between several projects driving them from start to completion to help guide production processes and setting agency best practice standards
• Leadership quality communication (oral and written), administratively strong (time capture, understanding budgets, time management skills) and the ability to work under pressure are a must, as this is a deadline-driven business.

Apply for this job here.

Academic/Education Requirements:

• Three to four year Diploma/Degree from a recognized post-secondary institution in Graphic
• Design (with programming knowledge an asset);

Required Skills / Experience:

• Two to three years of practical work experience in print, web and signage design;
• Minimum two years of experience in marketing, branding, corporate communication design, and advertising;
• Minimum one year experience in website design and maintenance with knowledge in HTML,
• JavaScript, CSS, and Flash;
• Advanced knowledge of Adobe CS5 (Photoshop, Illustrator, InDesign, Dreamweaver, Flash,
• Fireworks and Acrobat)
• Experience with email marketing
• Thorough understanding of print production;
• Strong typography skills;
• Ability to take ownership and initiative of an assigned project and take pride in their work;
• Detail oriented;
• Ability to multitask and handle multiple projects at the same time;
• Ability to work independently and with a team;
• Experience working in a corporate environment an asset;
• Familiarity with Real Estate marketing would be an asset;

Responsibilities:

• The specific duties and responsibilities for this position include but are not limited to the following:
• Provide technical support to the Marketing department and/or a project team;
• Responsible for developing and executing a wide range of design projects (both in print and digital formats);
• Produce and design corporate identity items using illustrative and graphical layout techniques;
• Create graphic layouts for internal and external communication items including PowerPoint and
• Flash presentations, lender packages, sales sheets, brochures, and corporate newsletters;
• Assist in the design and maintenance of various corporate websites
• Produce and continuously update corporate and property level marketing material;
• Design collateral material for the ICSC, and other trade shows/corporate events;
• Design corporate advertising for print and event sponsorships;
• Layout head office and property level internal and outdoor identity signage and retail displays;
• Provide artistic technical direction to vendors responsible for the production of various identity items;

The ideal candidate must be client focused, advocate and communicate a positive image of the company, both internally and externally. As the Graphic Designer, you shall take accountability for decisions made and conduct oneself in a respectful and ethical manner in representing the company’s interests.

The Graphic Designer shall demonstrate entrepreneurialism and behave like an “owner” in carrying out daily tasks and responsibilities; demonstrating creativity and resourcefulness in achieving desired results. The Graphic Designer is expected to be a team player and work effectively with colleagues and associates in terms of input, sharing of ideas and working to achieve common goal.

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To be considered for this immediate role, please send us 10 retail examples that show your range of skills as well as your conceptual abilities.

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Responsibilities:

• Act as content lead on blog initiatives with a primary initial focus on North America, but will have an eye towards development of best practices and content that can be shared across client’s regional marketing teams.
• Provide proactive post-specific and long-term strategic editorial recommendations and direction
• Provide back-up review process and copy-editing support, as needed.
• Provide proactive recommendations to constantly improve review and publishing process, including evaluation of third-party and proprietary editorial management tools (e.g. wiki and content calendars).
• Work closely with clients internal teams (blog leads, PR, legal, brand, etc) to plan and produce blog posts.
• Work with client’s web operations team to coordinate technical improvements to blog properties.
• Work closely internally with content engagement teams to ensure complete integration across all social channels.
• Work closely internally with measurement team and externally with agency partners to identify and recommend continuous improvements to both blog infrastructure and content.
• Ensure processes are implemented consistently and quality standards are always upheld.

Qualifications/Desired Experience:

• Deep understanding of cross-channel online publishing and editorial processes.
• Hands-on experience developing editorial strategy and supporting content development, management and distribution workflows in an online environment.
• Superior writing abilities.
• Understanding of blog analytics and measurement best practices.
• Strong interpersonal communication skills and proven ability to work with dispersed,
  cross-functional internal and vendor teams in multiple time zones and locations.
• Expertise in WordPress and experience working with other blog software platforms.
• Thorough understanding of – and experience working using – PHP, CSS and HTML.

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Qualifications:

The Account Supervisor must have at least five years of relevant experience in public relations and/or related fields including social media, research, advertising, management consulting, media, marketing and publishing.

Desired Skills & Experience:

• Minimum five years’ experience in public relations/corporate communications/digital communications, preferably with at least two years in an agency role;
• Minimum two years’ experience planning and executing social media and integrated programs;
• Understanding of, and experienced in, executing advocacy-focused social media and/or social CRM programs;
• Flexibility, with the ability to contribute to projects immediately with minimal ramp-up;
• Excellent oral, written and interpersonal communication skills, including strong skills in document and presentation development;
• Demonstrated ability to maintain and increase professional knowledge of the largest trends, practices, programs and uses of social media marketing and advocate management;
• Strategic yet creative thinker, self-starter, able to manage multiple projects simultaneously;
• Strong knowledge of MS Excel and MS PowerPoint;
• Bachelors’ degree, diploma or certificate in communications, journalism or public relations.

Responsibilities:

Client Servicing:

• Ideation and implementation of new tactics to grow and scale advocate program;
• Develop and demonstrate an understanding of strategic goals for current clients; help to formulate plans and strategies;
• Management of social media program elements, including planning, execution and measurement;
• Implementing and helping maintain social CRM database for key online influencers;
• Working across teams to ensure best-in-class integration of relevant activities with content, community engagement and program management teams;
• Collaborating with internal and external partners to implement social media campaign tracking and reporting;
• Event management and planning;
• Planning and executing influencer outreach;
• Exhibit effective project management skills while working closely with account teams;
• Prepare and/or review activity reports, status reports and presentations for clients;
• Manage online community-focused projects;
• Analyze market research including using online services;
• Assess online marketing strategies.

Financial Management and Planning:

• Solid understanding of budget parameters and ability to handle day-to-day budgets;
• Successfully manage project budgets and reporting.

Leadership:

• Works within the digital team to further develop capabilities and efficiencies;
• Demonstrates professional behaviors and pursuit of excellence in all operations;
• Motivates and coaches teams to produce quality work and meet client objectives while achieving staff growth goals in social media;
• Stays informed about client industries including their technologies, products, target markets and competitors.

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Responsibilities:

Client and Team Management:

• Support the Vice President in management and leadership of the broader account team.
• Set the tone for staff in terms of providing client service and exceeding their needs and expectations.
• Effectively build client relationships and recommend/forecast new programs.
• Work in partnership with the team to develop strategic programming and oversee successful execution of projects.
• Oversee coordination of timing, resourcing of projects; ensure integration with other account teams to drive efficient, effective coordination.
• Directly supervise account staff, including performance appraisals, hiring, coaching and feedback and providing career development opportunities.

Market Knowledge:

• Understand clients’ strategies, marketing and business goals.
• Understand key client industry issues relating to products, product categories, technologies, primary and potential competition and general issues facing the industry.
• Understand key competitors and their social media strategies.
• Understand and advise staff on trends, insights and best practices in the industry.

Financial Planning and Management:

• Thoroughly understand recent and projected financial performance.
• Manage and coordinate team budget and finances, including billing and reconciliations.

Business Development:

• Work as part of the senior leadership team on the account to respond to incremental business opportunities.
• Incorporate creative ways to secure business through identifying and applying unique intellectual property and differential expertise to both ongoing work and stand-alone proposals.

Leadership:

• Play a lead role in driving a continued culture and climate of excellence and high-achievement throughout the team.
• Set challenging growth goals for self and others and execute plans to achieve these goals.
• Exercise strong work ethic in daily activities and advanced strategic thinking abilities.
• Initiate timely, proactive actions to gain improvements and create or enable growth in business results.
• Define a clear vision for self and the team; ensure that the message is understood by team.
• Use effective presentation skills to drive positive outcomes.
• Identify new growth opportunities based on insights into the company, client, industry and economy.
• Energize others to create momentum and ensure messages are cascaded and sustained through the business.

Qualifications:
The Senior Account Director will ideally have at least 10 years of relevant experience and a bachelor’s degree from an accredited college or university. Agency-side experience is essential; experience in social media within an agency environment is a plus.

Desired skills and experience:

• A thorough understanding and extensive experience in all facets of social media marketing/ communications for a consumer-focused business.
• A demonstrated track record of developing and executing successful social media strategies and programs as an agency practitioner is critical.
• An ability to go toe-to-toe with the best in the business in driving client-facing recommendations at a strategy and program level.
• Excellent inter-personal communication and presentation skills.
• Strong project management skills and experience managing large budgets, teams and projects.
• A strong awareness of own strengths and weaknesses, and how to leverage/offset these within a team environment.
• Ability to provide strategic counsel and recommendations in a high-pressure environment.
• Confidence to support personal convictions, opinions and recommendations with substantive arguments.
• A “team first” attitude and strong leadership qualities.

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To reiterate: the successful candidate needs strong account supervisor experience.

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